Shipping Policy
Shipping Policy – Block Label
Order Processing
At Block Label, we are committed to delivering your orders in a timely and secure manner. All orders are processed within 2-4 business days from the date of purchase, excluding weekends and public holidays. Orders placed after 3:00 PM IST will be processed on the next business day.
In rare cases, processing times may be extended due to high order volume or unforeseen circumstances. If there is any delay, we will notify you via email or phone.
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Shipping Time & Delivery Estimates
We offer reliable and efficient shipping services to ensure that your order reaches you as quickly as possible. Estimated delivery times are as follows:
Please note that delivery times may vary based on location, courier service disruptions, or customs clearance procedures for international shipments.
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Shipping Charges
Shipping charges are calculated at checkout based on your location and the weight of the order.
Any additional customs duties, import taxes, or local government charges for international orders are the customer’s responsibility and may vary based on destination country policies.
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Order Tracking
Once your order has been shipped, you will receive a tracking number via email or SMS. You can track your shipment using the provided tracking link. If you do not receive a tracking number within 48 hours of dispatch, please contact us at [insert email/contact details].
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Shipping Partners
We work with trusted courier partners like Delhivery, Blue Dart, DTDC, and India Post for domestic deliveries and DHL, FedEx, and Aramex for international shipping.
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Undelivered or Lost Packages
If your package is lost or undelivered due to incorrect shipping information provided at checkout, we are not responsible for replacing the order. However, if the package is lost in transit due to a courier error, we will assist you in resolving the issue.
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Damaged or Tampered Shipments
If you receive a package that appears to be damaged, tampered with, or opened, please DO NOT accept the delivery. Instead, refuse the package and contact us immediately with images of the damaged shipment. Once verified, we will process a replacement or refund as applicable.